The National Student Financial Aid Scheme (NSFAS) has made significant strides in processing the backlog of NSFAS appeals. However, several challenges remain as the academic year draws to a close.
NSFAS offers comprehensive bursaries and student loans to deserving learners enrolled in approved courses at universities and TVET colleges. These bursaries cover tuition and registration fees. It also includes several allowances for food, accommodation, and learning materials.
Thousands of students apply for NSFAS funding annually. However, not all students who applied for NSFAS bursaries were approved. These students would submit an NSFAS appeal.
In response to a parliamentary question from EFF MP, Shikwambana, the Minister of Higher Education Dr Nobuhle Nkabane revealed that while 84% of the 103 071 appeals submitted was resolved,
The Minister conceded that more than 16 000 NSFAS appeals are still pending. However, they said NSFAS is committed to expediting the remaining cases to ensure students can continue their studies without delay.
While we are pleased with the progress made, we understand the urgency of these appeals for students.
NSFAS revealed that more than 2 400 appeal applications must be reviewed by an appeal worker before being referred to the team leader. The team leader must finalise 1 338 NSFAS appeals to determine the outcome.
Around 2 375 NSFAS appeals have been escalated to ICT, and the system must complete the process.
NSFAS revealed that 2 375 students claimed they passed in 2023 and therefore should continue funding. However, universities and TVET College must verify the students' latest results.
The government bursary scheme said 1 375 students must upload supporting documents to complete the appeal process.
NSFAS has urged students to be patient and to cooperate with the scheme by submitting all required documentation promptly. The agency also encouraged institutions to expedite verification processes to avoid further delays.
