What To Do About 'Referred SAFPS' SRD Status


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So you have just submitted your R350 SRD grant application and while checking how far along it is in terms of being processed you find that it says ‘Referred SAFPS'. Here's what it means and what can be done about it.


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As a cautionary measure to ensure that SRD grant payments are processed to the right people, Sassa tends to decline SRD grant applications for several reasons. One of them happens to be 'Referred SAFPS' , here is what it means and how you can resolve it.

SAFPS’ stands for ‘South African Fraud Prevention Service’ and would mean that when your application was being processed and verified, Sassa found that you have committed fraud in the past and were flagged by the SAFPS.

Sassa does this by taking your ID number and phone number through a Fraud Risk Scoring process upon receiving your application.

However, if you feel that this is not enough of a justifiable reason for Sassa to decline your SRD grant application, you have the right to appeal your application. Here is how you can do that. 

How To Appeal For SRD Grant

  • Go to srd.dsd.gov.za
  • Enter ID number
  • Enter telephone number
  • Lodge appeal

The outcome of your appeal will be relayed to you through SMS. The appeal means that SASSA will have to reconsider as well as process your application again.

However, it's important to remember that applicants only have 30 days after their SRD grant is rejected to submit an R350 grant appeal.


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Millions of people received Sassa grant payments this month. However, many beneficiaries did not receive their payments and need to take action to get their grants.

Applicants whose SRD grant applications were declined due to incorrect personal details, such as names or surnames, can request an update to their information to ensure eligibility for the October 2025 payment cycle.

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