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Having trouble with SASSA, wanting to find out information about your grants or wanting to have your questions answered? Here's how to contact them.


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SASSA is responsible for administering social grants to the poor and vulnerable in South Africa. Grant applicants and beneficiaries might want to contact the agency, here's how.

Regional Customer Care Numbers

  • Kwazulu-Natal: 033 846 3400
  • Gauteng: 011 241 8320
  • North West: 018 397 3333/0360
  • Cape Town: 021 469 0235
  • Limpopo 015 291 7499/ 015 291 7415/ 015 291 7505
  • Free State: 051 410 8339
  • Eastern Cape: 043 707 6335
  • Mpumalanga: 013 754 9462
  • Northern Cape: 053 802 4900

Social Media

SASSA Twitter: @OfficialSASSA

SASSA Facebook: SASSANewsZA

SASSA Online

You can find the official SASSA website by going to www.sassa.gov.za. Here you will be lead to the SASSA homepage, where you will find announcements about grants and relevant media releases or information on the various SASSA grants that you might be looking for. 

For the official South African Government website page on SASSA, go to www.gov.za. On this website, you will find many different resources with regards to tax, assistance for foreign nationals and other relevant information to assist you.

For the SRD grant website you can go to srd.sassa.gov.za/. Here you will find more information on the SRD grant and how to apply for the grant. If you have already applied, this website is also where you can check your application status.

For the SASSA services website you can go to services.sassa.gov.za/. This website has information on grants and other services that SASSA provides.


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Millions of people received Sassa grant payments this month. However, many beneficiaries did not receive their payments and need to take action to get their grants.

Applicants whose SRD grant applications were declined due to incorrect personal details, such as names or surnames, can request an update to their information to ensure eligibility for the October 2025 payment cycle.

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